Resume | iliana v. wells

About me

I'm adaptable, strategic, and I live to learn. I'm a systems thinker with experience in designing SaaS and PaaS products, writing and organizing content, and collaborating with teammates to deliver solutions that matter.

Experience

October 2023 to current

Senior User Experience Designer | Stellus Rx

• Establishing an enterprise design language with refreshed UI components, patterns, and best practices; building the Figma design system to match. 

• Ushering in UX practices within the greater software development lifecycle to support various pharmacy software needs.

• Practicing dual-track agile to continually discover, design, and iterate application functionalities to optimize user flows and improve performance. 

• Collaborate with product and development teams to deploy leanly and nimbly.

August to September 2023

Principal, freelancer

• Designed UI structure for a new platform of hospitality data products and services. 

• Collaborated with leaders and developers (housed across the globe) to deliver platform solution in 8 weeks.

April 2022 to May 2023

Lead User Experience Designer | Sabre

• Created UX workflows and designs for novel machine learning functionality within a high-profile project. 

• Coordinated UI redesign for an acquired software platform, Radixx.

• Co-built Figma component libraries to match the Sabre enterprise design language, and rolled out the team’s design tool transition from Sketch to Figma.

June 2015 to April 2022

Senior User Experience Designer | Sabre

• Designed products for Sabre Hospitality Solutions: primarily SynXis Property Hub and SynXis Central Reservations.

• Led redesign for GetThere, Sabre’s corporate booking tool.

• Supported product strategy and planning by facilitating and participating in design thinking workshops.

May 2013 to June 2015

User Experience Designer | Sabre 

• Collaborated with product teams, technical teams, customers, and peers to design, plan, and execute various enterprise products.

• Co-designed and front-end-coded Sabre Dev Studio, the company's first product aimed at external developers. 

• Redesigned Sabre Cruises; delivered HTML and CSS via shared repository with developers. 

• Helped create and implement a branded design standard for a consistent look-and-feel in the UIs across a portfolio's products.

January 2013 to May 2013

Contributing Writer (contractor) | Academic Partnerships

• Wrote posts for faculty social networking blog covering technology tools, industry trends, and research about online teaching and learning.

• Coordinated Spanish translation for materials used with international partners and assisted with integrating LATAM clients.

December 2011 to November 2012

Information Specialist | Luminant (contracted by Pinnacle)

• Worked with engineering clients to understand their business goals and define requirements for enhancing their content systems. 

• Partnered with IT to ensure clients received the proper technical solutions, which included optimizing database architectures and managing data integrity. 

• Configured sites and flows in SharePoint 2010; trained users to understand technology solutions and processes.

November 2010 to August 2011

Technical Communications Intern | The International Air Transport Association (IATA)

• Created templates for employees and contractors to produce branded training content; translated and edited IATA’s Spanish course material to promote Latin American partnership.

• Developed and built the training institute’s intranet, housing the team’s global content, forms, document libraries, and in-house processes and procedures to be accessed or updated daily.

• Assisted in overhauling the institute’s website by consulting on proper practices for content strategy, metadata, and user experience.

June 2010 to November 2010

Intern | Luminant (Energy Future Holdings)

• Developed and implemented documentation standards for an engineering optimization team; wrote and edited policies, procedures, and standards.

• Structured user processes for use in Microsoft SharePoint Server (MOSS); collaborated with system programmers to build automated flows; assisted in migration and implementation from MOSS 2007 to SharePoint 2010.

February 2009 to January 2010

Executive Team Leader—Human Resources | Target Corporation

• Instituted HR processes and directives in a store without prior HR structure.

• Managed all HR processes, including performance management, payroll, staffing, training, compliance, and corporate rollouts.

• Collaborated with peers to meet corporate goals and to maintain HR metrics in employee productivity, store profitability, and employee turnover.

December 2006 to January 2009

Staffing and Development Team Leader—Human Resources | Target Corporation

• Maintained staffing and training for a 300+ employee store.

• Ensured all-level employees were trained according to company best practices.

• Managed employee performance; supervised team trainers.

• Assisted with employee relations; ensured corporate compliance.

March 2006 to December 2006

Print manager | Cooper’s Copies and Printing

• Managed high-volume printing, including designing client files and products.

• Drove sales by calculating competitive bids and urgently delivering projects.

August 2002 to December 2004

Lab Assistant—Department of Physics | University of North Texas

• Assisted undergraduate students enrolled in astronomy courses: taught practical course material at an observatory and theory course material at campus planetarium.

January 2002 to December 2004

Design Editor and Reporter—The North Texas Daily | University of North Texas

• Created and established newspaper’s design standards.

• Designed front and feature pages; approved final layout before sending to publisher.

• Reported on beats for the newspaper, including student development and science.